Reported at twoin the morning.Handled before nine.
Every report from a tenant or an owner understood the moment it arrives: what the problem is, what is likely causing it, and who is responsible. No queue, no triage, no waiting for office hours.
Understand
Reads the report and works out what is likely causing it.
Simplify
Asks the reporter only what it actually needs to know.
Resolve
Answers, or raises the work order with the right supplier.
Learn
Gets sharper with every report that passes through.
Understood from first contact.
A maintenance report passes through four parties, and usually loses something at every handover. We are the layer in between, over the API of the system you already run. This is what it is for.
A tenant or owner should not have to wait for a manager to assess the problem.
A manager should not spend time on information the system can gather itself.
A tradesperson should not arrive on site without knowing what they will find.
Mission
Bring tenants, owners, property managers and tradespeople to the right solution faster and without friction. Understand every report from first contact, handle it from start to finish, and learn from every one.
Vision
Reports that get solved more intelligently, faster and better. A service layer that sharpens with every report and increasingly sees what is coming, so people keep room for the work that deserves attention.
Getting started
Join the waitlist
We are almost ready to let in our first property managers and owners' associations. Leave your details and we will get in touch the moment we open up.